Terms of service

Last updated: 31 October 2026

These terms are between you and Vasmee Enterprises, a sole proprietorship in India that runs Unlock Deep Work ("we", "us").

The service

We provide accountability for your goals: check-ins by message, scheduled calls (planning, check-in, co-work and think-it-through calls) and short de-freeze calls when you feel stuck, depending on your plan. Call times are weekdays, 9:30 am to 1:30 pm US Eastern (7 to 11 pm India), unless we agree otherwise.

Not therapy or medical care

The service is not therapy, counselling or medical care, and does not diagnose or treat any condition. You must be 18 or older. Please read our safety note.

Plans and payment

Plans are billed monthly in advance in US dollars (Indian rupees for members in India) through Razorpay. We'll give you at least 30 days' notice of any price change for new billing periods.

Cancelling

You can cancel anytime by emailing us or telling your focus partner. Your plan runs to the end of the period you've paid for. See our refund policy, including the 30-day money-back guarantee.

Missed calls

Please give at least 2 hours' notice to move a call. Missed calls without notice may not be rescheduled. If we miss a call, we'll rebook it at no cost.

Confidentiality

We keep what you share confidential, as described in our privacy policy. The one exception: if we believe you or someone else is in immediate danger, we may contact emergency services.

Your responsibility

You decide what to work on and how. Our suggestions are suggestions; results depend on you, and we don't guarantee any particular outcome.

Ending the service

We may end a membership for abusive or inappropriate behaviour, with a refund for any unused paid period.

Liability and law

To the extent the law allows, our total liability is limited to the amount you paid us in the last three months. These terms are governed by the laws of India, with courts in Delhi having jurisdiction.

Contact

hello@unlockdeep.work